Telephone : + 33(0)1.80.50.51.01
WhatsApp : + 33(0)7.49.73.66.38
Contact e-mail : contact@lesnereides.com

Opening Hours
Mondays to Thursdays, from 9:30am to 1pm and from 2pm to 6pm  
Fridays, from 9:30am to 1pm and from 2pm to 5pm

Les Néréides

Our customer service team is at your disposal on 01 80 50 51 11, Monday to Thursday from 9.30am to 1pm and from 2pm to 5pm and on Friday from 9.30am to 1pm and from 2pm to 5pm.&#xA0;You can also reach us on WhatsApp on 07 49 73 66 38.&#xA0;If you have not received your order, please contact us as soon as possible.

Our customer service team is at your disposal on 01 80 50 51 11, Monday to Thursday from 9.30am to 1pm and from 2pm to 5pm and on Friday from 9.30am to 1pm and from 2pm to 5pm. You can also reach us on WhatsApp on 07 49 73 66 38. If you have not rece

I have not received my order?

Order

How can I find out my ring size?

How do I care for a piece of jewellery from Les Néréides?

How can I be sure my jewellery is authentic?

What kind of repair service is available beyond the warranty period?

Our jewellery

What delivery methods are available for France?

What are the rates and delivery times?

What are the delivery exceptions?

Do I have to pay customs fees?

Delivery

What methods of payment are available online?

Online payment: what protection and security?

Payment

Can I track my order with a customer account?

How can I track my order as a guest?

Are you not receiving the emails?

How do I create a customer account?

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My account

How do I return my order?

How long does it take to return an order, and at what cost?

How long does it take to receive a refund?

Return and refund

What is the status of my order?

A problem with my order?

How do I change or cancel my order?

How do I get the invoice for my order?

What is the RGPD policy?

What is the guarantee on Les Néréides products?

Guarantee

I have not received my order?Updated 8 months ago