A problem with my order?Updated 8 months ago
Despite all the care we take in preparing orders and the quality control we carry out before each item is packed, it is possible, in exceptional cases, that a mistake is made or that a piece of jewellery has a defect.
In this eventuality, we invite you to contact Customer Service via the Contact Us page.
The customer service team will provide you with a rapid solution and will be happy to help you on 01 80 50 51 11, Monday to Thursday from 9.30am to 1pm and from 2pm to 5pm and on Friday from 9.30am to 1pm and from 2pm to 5pm. You can also reach us on WhatsApp on 07 49 73 66 38.